The role

An integral client focused role; intake and reception services are the first point of contact for our clients. This role is supervised by the Legal Intake Coordinator and together they provide intake and reception services for GVCLC.

Legal intake is conducted by telephone and face to face. The primary purpose of legal intake is to identify a client’s legal issues and provide appropriate information and referral to both in-house and external services.
The Legal Intake staff are also responsible for client data management and entry, high level drafting of official documents, management of correspondence, and the supporting of service coordination, volunteers and community legal education through agreed processes.

About you

The position would be suited to a law student who has made significant progress in their legal studies or a recent graduate. Applicants with paralegal experience, without legal studies will also be considered.

You are at ease when communicating clients who have complex needs, have analytical skills and enjoy getting into the detail of things. This is reflected in the quality of your work, both written and spoken.

The Offer

ARC Justice is an inclusive employer. Aboriginal and/or Torres Strait Islander people, members of the LGBTIQ+ and culturally diverse communities encouraged to apply.

Enquiries can be directed to Julie O’Connor on 03 5831 0900 or via

Download the Position Description here

To apply

Applications must be submitted via email and not through any third-party recruitment platform.

Please address applications to Ben Wu, People and Shared Services Manager, via email

Applications must include:

Please note that applications that do not respond to the key selection criteria will not be considered for interview. 

Applications close at 9am Monday 7th February 2022, with interviews to take place the following week.