Full-time or Part-time
Goulburn Valley Community Legal Centre
We exist so that rights are known and acted upon, and communities are fairer.
ARC Justice is an independent, for-purpose, human rights organisation that incorporates the Loddon Campaspe Community Legal Centre, the Goulburn Valley Community Legal Centre and Housing Justice.
Through the delivery of accessible legal services and tenancy advice, ARC Justice not only provides support to people in regional and rural Victoria experiencing disadvantage relating to their housing, family, relationship, consumer, economic, social and civil rights; they advocate for systemic change to create a fairer and more inclusive community.
What’s in it for you?
- Salary packaging
- Additional gifted leave at Christmas
- Professional development opportunities
- Collaborative and inclusive team culture
- Joining at an exciting time of significant growth and regeneration
The Intake and Reception Officer is the first point of contact for our clients who may call or walk into ARC Justice and for staff when addressing issues that impact on their daily work. The primary purpose of the role is to identify a client’s legal concerns, provide appropriate information and referrals to both in-house and external services and, where appropriate, make appointments and to provide corporate services administration support in the areas of facilities, fleet, information communication and technology and general administration.
What you bring
You have strong customer service capability, have a commitment to access and equity principles and an ability to engage with people who may have complex vulnerabilities including trauma.
You also have:
- Ability to problem solve to accurately assess and address client needs.
- Effective oral and written communication skills.
- Proficiency in the use of Microsoft Office particularly Microsoft Teams.
- Experience and knowledge of general office and reception duties.
- An ability to work autonomously, meet deadlines and establish work priorities.
To be considered for the role you must have Australian Citizenship or Permanent Residency and currently hold or be willing to obtain the relevant clearances and checks that are essential for this role.
We will commence shortlisting candidates as soon as possible and as such early submission of your application is encouraged to ensure you do not miss out on this great opportunity.
Applications including a Cover Letter and Resumé are to be sent to email@example.com.
To find out more about this role click on the link below for a copy of the position description:
For further information please contact Kathy Sims, Intake Coordinator on 03 5831 0900.
ARC Justice recognises that social and cultural diversity is an integral and valuable component of Australian Society. We acknowledge and respect cultural differences and embrace diversity within our organisation and the communities in which we work.
ARC Justice acknowledges Aboriginal Peoples as the traditional and current custodians of the land upon which we work. We respect that this land always was and always will be Aboriginal land. Aboriginal sovereignty has never been ceded. We pay our respects to Elders past and present, as well as all Aboriginal people who have fought and continue to fight for equality, self-determination, culture, country and community.
ARC Justice is a child-safe organisation and is committed to the safety and wellbeing of all children and young people.